1. It’s sold over ten million copies and was adapted into a twenty ten film directed by Ryan Murphy and starring Julia Roberts.

2. I can only experience what I’m feeling, I’m not seeing it. So, I need the director to be in the same place I am. And then in the editing room he can judge all he wants. (‘Sure’) But on set, the only thing that, sort of, crucifies me as an actor is if someone comes in with…with judgement or a preconceived notion. The first obvious time I was in awe of a director was on recount. Jay Roach was directing. And he looked at me and said, ‘Yeah, she is my muse.’ And that just stunned me.

3. Blogging is a wonderful creative outlet and a beautiful way to market your work while growing a loyal following. But where do you start? That's where this class comes in. In the beginning the blogging community encouraged the first tentative steps toward painting I've shared on my blog. Later, I was able to earn features in a book and magazines, collaborate with other artists in interviews, on podcasts and grow a loyal following of customers and students. I’ve also developed enduring friendships. All thanks to my blog. Although blogging has changed a lot over the years, I believe it’s more relevant than ever

4. You definitely do not need to go to a business school to become an entrepreneur. The entire time everyone told me no and said, ‘This is not a great idea.’ But let me tell you one thing. That means you’ve come up with something brand new. Take it as a compliment. I actually was selling fax machines door to door. I got kicked out of building after building. And one day I thought, ‘I’m in a wrong movie.’ Like, call the producer, call the director. This is not my life. What happened? I can tell you the things that I focused on very early on. Three things. Make it. Sell it. Build awareness. People are looking for that, ‘I wanna be a hundred million dollar company in the first year, imna raise as much money as I possibly can.’ And just check in with yourself on that and be willing to start small.

5. Well, professional mindset is simply not relying on inspiration to strike in order for you to do your creative work. That is the mindset of an amateur, by contrast, professionals work on a schedule, they are disciplined. By contrast, amateurs seem to think that the muse is out there and they just inspire you whenever they feel like it. And they don’t put themselves on a schedule. Sometimes that does work. Focus your mind in an environment that allows you to be more creative and not get distracted when you have all the possibilities in the world.

6. I have to know how my brains works in order to catch it from doing bad things cause the brain is really tricky and it will tell you things that are not true. And so, knowing that, I would remember a negative experience more than I’d remember a positive… I would really make it my mission to go, ‘Okay, but, the positive experiences with that person were equal. I’m gonna choose to let that negative experience go. It’s hard to put into words honestly. And it feels different at different times. When my anxiety is high it feels like an absolute inability to make decisions, like, I would rather not do something than decide what to do. And it’s almost paralysing which is odd cause it seems like it’s simple, do you wanna go on a walk or sit on a couch and watch TV? And I’m like, I can’t figure that out

7. Sleep is so important, we need it to live. And when we can't sleep, we’re desperate for help. Do a quick Internet search for sleep and you will find a slew of articles about how to make your sleep perfect. New gadgets, fancy alarm clocks, stay away from blue light. There are lots of services, prooducts and advice columns that tell us we’re sleeping wrong. Not enough, not quality sleep, wrong position. Even worse! You might find scary messaging claiming that if you are not sleeping right, your life is gonna be shorter. One of the biggest worries we have about our sleep is that we’re not getting enough and that anything less than seven
hours a night means that we are doomed to bad health.

8. Have you ever accomplished something you weren’t quite sure you could do? It’s amazing. The work you did opened more doors than you ever thought possible. And yet, that work also teased the opportunity of even more doors that you never thought possible.
We think of success as a final destination, but it’s not. We think, once we’ve achieved that we’ve arrived, but we haven’t. We think, once there are easy money smooth sailing, but it’s not.

9. Success to me means being able to do what I wanna do and do
something that I’m passionate about and enjoy it. I’m not gonna take things for granted. I have been lucky. Not always. But… I’m gonna really give it my all. I think that’s the biggest thing that I have learned is don’t take things for granted. If you wanna be an actor, know every part of the business. Learn about everything. Learn about editing, learn about directing, learn about producing, learn about anything that you can do that has to do with this
creative field. Be kind, be honest, do what you really wanna do. Don’t just try to please others.

10. Those words have gotten me through a hell of a lot. I was a small town girl, then a wide-eyed young model. I waatched my career go up and down, and up and down. And that’s okay. Because that’s just how it works. And that’s not what defines me. I got married. I’ve been open about my age even though people told me not to be. And I have no idea what tomorrow has in store but one thing I know for sure is whatever happens, I’m worth it.

11. A few years ago my obsession with productivity got so bad that I suffered an episode of burnout that scared the hell out of me. I’m talking insomnia, weight gain, hair loss, the works. I was so overworked that my brain literally couldn’t come up with another idea. That indicated to me that my identity was linked with this idea of productivity. But this model of constant output isn’t conducive to creative thought. Today, knowledge workers are facing a big challenge. We are expected to be constantly productive and creative in equal measure but it’s actually almost impossible for our brains to continuously generate new ideas with no rest. In fact, downtime is a necessity for our brain to recover and to operate properly

12. You give him lots of eye contact because he literally believes if you do not look at him, you are not paying attention to him and you are ignoring him. Our next body language model is Marge. Marge is a listener. And this is the body language that you will see in a listener. First, Marge - not as well dressed as James cause appearance is not as important to her. A lot of times she will put her head in her hand. It’s called ‘telephone posture’. Other things you’ll notice about Marge is that she has a tendency to mumble to herself. And it’s not that she is crazy.

13. Confidence is born in all we’ve already done and already achieved. Recently a woman I interviewed on the ‘Leadership is Female’ podcast was going after a big, big promotion at a top team. She got the promotion. Celebrate constantly. How can we confidently move forward if we can’t remember what we achieved, or worse yet, linked that accomplishment to stress?

14. And at the top of that list was this notion of responding to cold calls. And there was a lot of panic and a lot of silence. So, as a result of that, this workshop was created and a vast majority of first year students here, at the GSP go through these workshops.
The reality is that spontaneous speaking is actually more prevalent than planned speaking. And by the way, we will leave plenty of time for Q&A. I’d love to hear the questions you have about this topic or other topics related to communicating.

15. Right now I’m having a conversation with a hundred plus people rather than saying I’m performing for you. But it’s not enough just to say, ‘This is a conversation.’ I wanna give you some concrete things you can do. First, start with questions. Questions by their very nature are dialogic. They are two way. What was one of the very first things I did here for you? I asked you a question. That gets you audience involved, it makes it feel to me as the presenter as if we’re in conversation

16. Beyond questions, another very useful technique for making us
conversational, is to use conversational language. Many nervous speakers distance themselves physically. They pull as far away from you as possible, because you threaten us, speakers, you make us nervous, so we wanna get away from you. We do the same thing linguistically, we use language that distances ourselves. It’s not unusual to hear a nervous speaker say something like, ‘Today we’re going to cover step one, step two, step three.’ That’s very distancing language.

17. How your orientation to time influences how you react. And what we learned is if you can bring yourself into the present moment, rather than being worried about the future consequences, you can actually be less nervous. Most of us, when we present, are worried about the future consequences, you might not get the laughs that you want. My favorite way to get present oriented is to say tongue twisters.

18. So, we’ve accomplished the first two steps of our process because fundamentally, as a communicator, your job is to be in service of your audience. And if you don’t understand what your audience is asking or needs, you can’t fulfil that obligation.

19. I can take polling questions. Most of the technology that you’re referring to has some kind of polling feature. You can open up some kind of Google Doc or some collaborative tool where people can be doing things and you can be monitoring that while you’re presenting.

20. I’ve heard a lot of experts say that fear isn’t real. That is such a bunch of bologna. Fear is so real. In fact, there are probably things that you’re afraid of doing right now in your life, in your relationships, at work. And the fact that you’re afraid, that’s robbing you of all of the experiences that you wanna have in your life.

21. So, what positive things can you do, so you don’t have regret versus fearing something and stopping, so you don’t have regret.
So, I take positive daily actions to avoid that type of experience.

22. Guess what. Your daughter and your granddaughter both just got nominated for Academy Awards. She said, ‘That’s good. Still wish you’d been a hand model.’

23. Until some years later when my wife brought me to a workshop on willingness at the University of Washington, and I… was blown away. So then I read the book, and then I read a lot of books on willingness, and I got trained in it, and what I learned was that willingness is part of acceptance in the Acceptance and Commitment Therapy approach to behavior change.

24. And what you discover is if you just allow the monster to be, to occupy a space in your body, you discover in a few minutes that the craving monster is not as threatening as he appears.

25. They are no longer proof that you never should have tried, they are opportunities to learn. Because you know that at the heart of success is not talent, it’s effort. It’s effort over time that produces accomplishment.

26. So let's talk about a topic that is unfortunately becoming really, really common in today's dating sphere. And it's the topic of gaslighting. And there's a lot of confusion out there around what is gaslighting. Because gaslighting is different than just having a disagreement with somebody.

27. So, where does confidence even come from? There are several factors that impact confidence, such as your genes. Two: how you're treated. And three: the part you have control over, the choices you make and how you think about and respond to challenges and setbacks. It isn't possible to completely untangle these three factors, but the personal choices we make certainly play a major role in confidence development.

28. Many supermarkets adopted a system, still in place today, called open dating, where food manufacturers or retailers labeled products with dates indicating optimum freshness. So, most manufacturers and retailers are motivated to set these dates early. Of course, there are some cases where you’re better safe than sorry. The USDA recommends eating or freezing meat within days of purchase.

29. Being caught talking to yourself can feel embarrassing, and some people even stigmatize this behavior as a sign of mental instability. But decades of psychology research show that talking to yourself is completely normal. In fact, most, if not all of us, engage in some form of self-talk every single day. So, why do we talk to ourselves? And does what we say matter?

30. Today, there’s a field of psychological treatment called cognitive behavioral therapy, or CBT, which is partially focused on regulating the tone of self-talk. Cognitive behavioral therapists often teach strategies to identify cycles of negative thoughts and replace them with neutral or more compassionate reflections. Over time, these tools can improve one's mental health.

31. In one study researchers recruited parents who were visiting a science museum with their kids. Some parents were told to check their phone as much as possible and others were told to check their phone as little as possible. After the visit parents who used their phones reported that the experience was significantly less meaningful. They also felt much lonelier.

32. The field of UX was founded on the idea that technology needs to adapt to people and not people to technology. The more we understand about how people think and why they do what they do, the more we can create technoology that adapts to their needs. This is where psychology meets technology. Now, please don't misunderstand me and think that reading a couple
articles about some basic ideas from psychology can sufficiently replace good user research. It cannot.

33. The better you understand how people function, the more confidently you can make decisions that will benefit your users. Or at the very least, avoid doing any harm. If you haven’t spent time studying basic psychological principles, you’re not designing as well as you could be. But once you have, I promise, it will change the way you see the world.

34. Scientists think there may be two essential parts to this process: a generative phase of free-flowing ideas and spontaneous thoughts, courtesy of the default mode network, followed by a process of selecting, developing, and pursuing the best ideas from that generative burst, driven by logical thinking thanks to the executive network.

35. Though the common ancestor of all modern birds could fly, many different bird species have independently lost their flight. Flight can have incredible benefits, especially for escaping predators, hunting, and traveling long distances. But it also has high costs: it consumes huge amounts of energy and limits body size and weight.